Assess or plan
Review the architecture, customer data, migration needs and delivery context.
Enterprise expertise and teams
Bring the right expertise into your team.
Access enterprise architects, fractional leaders and specialist teams for your marketing and technology programs.
Discuss your expertise needs
THE CUSTOMER NEED
Give us the expertise and capacity to deliver.
Access enterprise architects, fractional leaders and specialist teams for your marketing and technology programs.
The first conversation clarifies your starting point: missing architecture skills, delivery capacity, data readiness or migration leadership.
WAYS TO GET THERE
Start where you are.
Each route selects relevant offerings. Scope and responsibilities are agreed around your goal.
Implement or launch
Match the brief with a named architect, fractional leader or specialist team.
Manage or enable
Build in knowledge transfer, delivery acceptance and agreed ongoing support.
CONNECTED OFFERINGS
The tools and people behind the work.
Enterprise architecture and customer data
Enterprise architecture, customer-data readiness, analytics and migration planning for marketing and technology programs.
Explore fit & scope
Fractional leaders and specialist teams
Fractional leaders, enterprise architects and specialist teams with a named assignment, a clear time commitment and accountable delivery.
Explore fit & scope
Discovery and solution planning
Structure your business goals, customer needs and constraints into a set of decisions a delivery team can act on.
Explore fit & scope
Training and enablement
Practical training for a specific platform, workflow or operating role, with exercises that connect learning to the work.
Explore fit & scope
A USEFUL FIRST STEP
Questions for customer-data readiness
POSSIBILITY, IN PRACTICE
A question. A real piece of work.
Explore the challenge, the work and what the evidence tells us.
B2B technology · Connected experiences
Make the next resource the relevant one.
How do we turn a collection of marketing tools into a connected experience?
Web / Mobile / Displaychannels in the recommendation work
Explore the story Telecommunications · Personalization
Connect the campaign to the customer experience.
How do we connect audience insight, website content and measurement?
≈400pages and related destinations in the legacy estate
Explore the story Retail · Product discovery
Help people find the product they came for.
How do we make a large product catalogue easier to explore?
10,000+products in the project’s catalogue
Explore the story A LITTLE MORE CLARITY
People Also Asked
Good questions.
Useful answers.
Can Muse provide an architect or fractional leader without a software purchase?
Yes. Enterprise architecture, staffing and fractional leadership remain standalone ways to work with Muse. The assignment defines the role, time commitment and delivery responsibilities.
Which marketing technology environments can the network support?
Muse and its specialist network have experience across Adobe, Salesforce and Braze environments. We confirm the relevant product expertise and the available person before agreeing an assignment.
How does Data Cares support a customer-data program?
Data Cares is Muse’s customer-data readiness framework. It helps structure a review of business goals, data, ownership and delivery needs. The engagement identifies the artifacts and recommendations your team will receive.
START A CONVERSATION
Let’s find your next step.
Tell us what you want to achieve. We’ll help connect the right expertise, products and services.