Delivery checklist

What a useful launch review covers

Readiness is easier to judge when the team knows what it is testing and who accepts the result.

01

Critical journeys

Check navigation, search, forms and core transactions. Include relevant screen sizes and keyboard operation.

02

Content and claims

Review names, links, descriptions and permissions. Label examples and proposed capabilities accurately.

03

Dependencies and access

Verify required services, accounts, supported environments and access responsibilities.

04

Release and recovery

Define the release owner, deployment steps, post-release checks and recovery approach. Confirm backups where included.

05

Acceptance and care

Record known limitations and the decision to proceed. Transfer documentation and operating tasks to the owner.

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AI and digital implementation

POSSIBILITY, IN PRACTICE

A question. A real piece of work.

Explore the challenge, the work and what the evidence tells us.

A LITTLE MORE CLARITY

People Also Asked

Good questions.
Useful answers.

Which user journeys should be tested first before launch?

Start with the actions the experience must support: finding information, completing a form, accessing content or carrying out a core transaction. Prioritize the journeys whose failure would most affect users.

What should a release decision include besides passed tests?

Record known limitations, untested areas, required access, the release owner and recovery approach. The decision should reflect what the team actually knows.

How can a team prepare for a problem after release?

Define the support owner, post-release checks and recovery steps before launch. Confirm backups and rollback arrangements where those are part of the system and scope.

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