Discovery guide

From idea to a useful project brief

A strong brief makes decisions actionable and unresolved questions visible.

01

Name the customer and the job

Describe the person using the experience and what they need to accomplish. Begin with a concrete journey before listing features.

02

Choose the first useful scope

Separate launch requirements from later possibilities. Explain what is included, optional or still to be decided.

03

Inventory dependencies

List content, data, systems, permissions, vendors and people needed for delivery. Give each dependency an owner.

04

Define acceptance

Describe observable conditions for completion: a working journey, an agreed output or a documented operating process.

05

Plan for life after launch

Decide who owns content, access, support, costs and changes. Give that person a usable handover.

CONTINUE EXPLORING

AI and digital implementation

POSSIBILITY, IN PRACTICE

A question. A real piece of work.

Explore the challenge, the work and what the evidence tells us.

A LITTLE MORE CLARITY

People Also Asked

Good questions.
Useful answers.

What makes a project brief useful to a delivery team?

A useful brief names the user, the job they need to do, the first scope and the conditions for completion. It also makes open decisions and dependencies visible.

Should a first brief include every future feature?

Record future ideas, but separate them from launch requirements. The first scope should support a real user journey the team can build and evaluate.

Who should own unanswered questions in a brief?

Assign each important decision or dependency to a person who can resolve it. Ownership keeps open questions from becoming hidden delays during delivery.

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